Unrivalled After Sales Service

Times top offers clients premium-level services that have been developed to match the unrivalled excellence of its UPS systems. With a global network of highly qualified service staff thoroughly trained to provide a comprehensive package of services, Times top ensures that its products will always be operating at their optimum.

Times top technicians are currently taking care of over 9000 units of high power UPS equipment in over 40 countries, supporting client activities in data processing, finance, industry, communications, aviation and defence, 24 hours a day, 365 days a year.

For times when support is needed outside normal working hours, Times top offers an emergency call-out service ensuring that support can be obtained quickly and where it is needed.

Times top also conducts periodic preventative maintenance to minimise malfunctions and extend the life of UPS systems to at least 20 years. These services are fully supported by a network of stocked parts held at service centres and at strategic locations around the world.

Technical consultation

Operator training

Functional testing

Maintenance

Fault analysis and troubleshooting

Customer training

Remote system diagnosis and support